Returns & Exchanges

Wrong size or wrong product

Email info@soccerworld.com.au within 15 days to get a Return Authority Number (RAN). Items must be unused, in original condition and in their original packaging.

Return shipping is paid by you. For items over $75 we recommend a trackable service. Send returns to:
Soccer World Pty Ltd, 1/241 Stafford Road, Stafford QLD 4053.

To get a different size, return the item for a refund and place a new order. That way you get the size you want while stock is available.

Faulty items

For faulty boots, email us within 60 days with your invoice number and clear photos. We'll guide you through the next steps. Defective or damaged items are replaced.

Refunds

We email you once your return is inspected. Approved refunds go back to your original payment method.

Waiting on a refund? Check with your bank or card provider first, then email info@soccerworld.com.au.

Final sale items

• Printed or customised jerseys. Please check the spelling and size before you check out.
• Gift cards.
• Clearance items. Refunds apply to regular-priced items.

Full details: Refund policy.