Help Centre

Free shipping on orders over $150. Orders under $150 show the shipping cost at checkout.

In-stock items are normally dispatched within 2 to 3 working days. We email you when your order is on its way.

Anywhere in Australia, to a street address (PO Boxes excluded). We ship with Australia Post and couriers. Add delivery instructions at checkout.

Email info@soccerworld.com.au with your order number and a contact phone number and we'll track it down.

Choose Click & Collect at checkout and pick up from Soccer World Stafford, 1/241 Stafford Road, Stafford QLD 4053. Pickup hours: Monday to Friday 9am to 5pm (Thursday until 6pm), Saturday 9am to 2pm (closed Sunday). Wait for our email saying your order is ready. Urgent? Call (07) 3357 5777.

Email info@soccerworld.com.au within 15 days to get a Return Authority Number (RAN). Items must be unused, in original condition and in original packaging. Return shipping is paid by you; for items over $75 use a trackable service. Send to Soccer World Pty Ltd, 1/241 Stafford Road, Stafford QLD 4053.

Return the item for a refund and place a new order for the size you want while stock is available.

For faulty boots, email us within 60 days with your invoice number and clear photos. Defective or damaged items are replaced.

We email you once your return is inspected. Approved refunds go back to your original payment method. Still waiting? Check with your bank first, then email us.

Printed or customised jerseys, gift cards and clearance items. Refunds apply to regular-priced items.

Official $49, Custom $39 and Standard $25, each with up to 8 letters and 2 numbers. Extra letters: Official $4, Standard $2.

Yes. Order the print on its own, then bring your jersey to our Stafford store and we'll print it in-store.

We print in-store in Stafford, then ship or have it ready to collect. Matildas licensed prints are made to order, so allow an extra 4 to 7 days.

Every product page shows live stock. Pick your size on the product page to see what's ready to ship or collect.

adidas, Puma, New Balance, Mizuno, Joma, Umbro, Cigno, Veto and more: boots, jerseys, goalkeeper gear, balls, referee gear and training equipment.

Yes. We kit out football and futsal teams, clubs, schools and academies with jerseys, shorts, socks, training wear and balls, plus names, numbers and club logos printed by our team.

1. Browse the teamwear catalogues on our Team orders page and note the styles and colours you like.
2. Complete the quote form on that page with your team, the items, quantities and any printing.
3. Our team contacts you to go over details, sizes and availability, and confirms your quote.

Our catalogues include adidas, Macron, Mitre, Select, Covo and Cigno teamwear, plus Mitre balls.

Yes. The Select Teamwear Pack includes a jersey, shorts and socks per player, with a minimum order of 7 packs. Extra products, numbers and logos are available on request.

Yes. We print names, numbers and club logos for clubs and schools in our Stafford store. Standard print on teamwear comes in 13 colours you choose from. Include your printing in the quote form.

Call (07) 3357 5777 or email info@soccerworld.com.au, or visit us at 1/241 Stafford Road, Stafford QLD 4053.

PayPal, Apple Pay, Google Pay or Afterpay at checkout.

Yes. Buy a Soccer World gift card online.

Soccer World Stafford, 1/241 Stafford Road, Stafford QLD 4053. Store hours: Monday to Friday 9am to 5pm (Thursday until 6pm), Saturday 9am to 2pm. The store is closed on Sunday, and our online store is open 24/7.

Phone (07) 3357 5777 or email info@soccerworld.com.au.